Shipping policy

At Moissanite Hub we dispatch fast and ship free across the United States. This policy explains when your order leaves us, how long delivery takes and what shipping costs.

Same-day or next-day dispatch

Orders are dispatched the same business day or the next business day after payment is confirmed. Orders placed on weekends or public holidays are dispatched on the next business day.

As soon as your order ships, you'll receive a confirmation email with your tracking number.

Free shipping within the United States

Shipping is free on every order to a US address.
Estimated delivery time: 7–10 business days after dispatch.
The carrier may vary depending on the destination and order size.
Delivery can occasionally be delayed by weather, holidays or carrier issues.

International shipping

We also ship to selected international regions.

International shipping is charged by parcel weight and destination country.
The shipping cost is shown at checkout before you pay.
Delivery times vary with customs clearance and local courier services.

Customs, duties and taxes

International customers may be responsible for customs duties, import taxes or other fees charged by their country. These charges are not included in our product prices or shipping fees.

Order tracking

Tracking details are emailed to you when your order is dispatched, so you can follow your shipment at every step.

Incorrect address information

Please make sure your shipping address is correct before placing your order. Moissanite Hub is not responsible for delays or lost packages caused by incorrect or incomplete address information.